Privacy policy

Wandelbots is committed to protect your privacy. We may act in different ways when processing personal data:

Wandelbots acts as controller of your personal data when you visit our website, sign up for our newsletter, interact with us regarding the order of services, etc.
Wandelbots acts as processor with respect to the personal data we process on behalf of our customers, for the fulfillment of the services as specified in the Wandelbots General Terms and Conditions and the underlying order(s), under the Wandelbots Data Processing Agreement.

This privacy policy stipulates how Wandelbots processes personal data with regards to the processing operations for which Wandelbots acts as controller.

1. Who we are

Wandelbots GmbH

Tharandter Straße 33

01159 Dresden

Phone: +49 351 86264000

2. Why and how we process personal data

a) When you visit our website

Our website collects your personal data each time you visit the website and is stored in the server’s log files. We evaluate this collected data and information statistically, on the one hand to improve the user experience and also with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The data of the server log files are stored separately from other personal data you may provide.

Personal data we collect

Each time you visit our website, data is automatically recorded and stored in the server’s log files. The following data can be recorded:

browser types and versions used,
the operating system used by the accessing system,
the website from which an accessing system arrives at our website (so-called referrer,
the date and time of an access to the website,
the length of time a visitor spends on a subpage of our website,
an Internet protocol address (IP address),
the Internet service provider of the accessing system.

Purposes and legal bases

To analyze your website behavior - Article 6(1)(a) GDPR

To deliver the contents of our website correctly - Article 6(1)(f) GDPR

To optimize the contents of our website - Article 6(1)(f) GDPR

To ensure the long-term functionality of our information technology systems and the technology of our website - Article 6(1)(f) GDPR

To provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack - Article 6(1)(f) GDPR

Storage

Most personal data is stored for the duration of your visit. Specific information on the storage duration of each cookie can be found in our cookie settings.

Third parties

We may provide personal data to:

Processors, such as hosting providers or a consent manager, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

Your personal data may be transferred to the USA and Israel. Where USA recipients are certified under the Privacy Shield, we rely on Article 45 of the GDPR as the legal basis for international data transfers. For all other recipients, we rely on standard contractual clauses, Article 46(2)(c) GDPR.

We use cookies (data stored by the Internet browser on the user's computer system). Cookies can be transmitted to a page when it is accessed, thus enabling the user to be identified. Cookies also help to simplify the use of websites for users. Some cookies are set by third-party services integrated on our website. When you visit our website, you have the option to accept or reject all cookies (with the exception of essential cookies, for which we do not require consent) or to configure the settings yourself. We use the following cookies:

Essential cookies: enable basic functions and are necessary for the proper functioning of the website, such as WIX.
Functional cookies: enable (optional) advanced functions on the website, such as YouTube Video.
Marketing cookies: collect information anonymously to help us understand how our visitors use our website, such as Google Analytics.

More information can be found in our cookie settings.

b) When you use Wandelbots NOVA

When you use Wandelbots NOVA; we process personal data as a processor, which is regulated in the Data Processing Agreement. However, we also process personal data as a controller. When using our products and services you share certain contact, feedback and usage data. We may analyze this data to improve and optimize our products and services, as well as to provide you with offers of further products and services.

Personal data we may collect

User/login data (name, email address, GitHub account if applicable, registration date, recent login activity)
License data (email address, type of license)
Product metrics data (email address, click path in UI, API requests)
Browser data (browser type, browser language)
Geolocation data (IP address)

Purposes and legal bases

To communicate with you about the product and services (for example sending transactional emails) - Article 6(1)(b) GDPR

To process payments for paid use of the products and services - Article 6(1)(b) GDPR

To create your user account - Article 6(1)(b) GDPR

To authenticate you when you sign into your user account - Article 6(1)(b) GDPR

To develop and improve our products, services, and communications - Article 6(1)(f) GDPR

To secure and protect our services and users (for example to prevent security incidents) - Article 6(1)(f) GDPR

Storage

We store personal data for the duration of the service provision and only retain data beyond this period, where necessary to comply with legal obligations (for example: we retain transaction data to comply with tax law obligations).

Third parties

We may provide personal data to different categories of recipients:

Service providers that act as processor (such as hosting providers or customer relationship management platforms).
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

Your personal data may be transferred to the USA. Where recipients are certified under the Privacy Shield, we rely on Article 45 of the GDPR as the legal basis for international data transfers. For all other recipients, we rely on standard contractual clauses, Article 46(2)(c) GDPR.

c) When you contact us via website or email and/or request a demo

If you contact us by e-mail or via the forms provided on our website, the personal data you provide will be automatically stored in various ways depending on the reason you contacted us. If we exchange e-mails with you, we will see how you interact with our automated reactions, for example if you click any links within those e-mails. The legal basis for this is Art. 6 (1) f) GDPR. In this case our legitimate interest in processing your data is a better understanding of your interests in our company.

Personal data we collect

Contact data (first name, last name, email, phone nr.)
Professional data (job title)
Content data (the message you leave us)

Purposes and legal bases

To respond to your request for contact - Article 6(1)(a) GDPR

To provide you with a demo when requested - Article 6(1)(a) GDPR

To analyze how you interact with our automated reactions - Article 6(1)(f) GDPR

Storage

We process your personal data for as long as needed to deal with the request for contact.

Third parties

We may provide personal data to:

Processors, such as hosting providers or a consent manager, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

d) When you subscribe to our newsletter

When you subscribe to our newsletter, we process your personal data to confirm the listed email address, and, when successful, to send you the newsletter. Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in emails to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded tracking pixel, we can see whether and when the newsletter was opened and which links were called up by you from the newsletter.

Personal data we collect

Contact data (first name, last name, email address)
Browser data (OS version, date- and time of registration)
Geolocation data (IP address)

Purposes and legal bases

To confirm your email address - Article 6(1)(a) GDPR

To send the newsletter - Article 6(1)(a) GDPR

To analyze which links were opened from the newsletter for evaluation of the success of marketing campaigns (via a tracking pixel) - Article 6(1)(f) GDPR

To trace a (possible) misuse of your e-mail address at a later date and legal protection - Article 6(1)(f) GDPR

Storage

We store your personal data until you cancel your subscription.

Third parties

We may provide personal data to:

Processors, such as a marketing automation platform, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

e) When you apply to a vacant position

When you apply to a vacant position, we process your personal data to process the application. If the application is successful and leads to a offer, your personal data is also processed to prepare the employment contract.

Personal data we collect

Contact data (email address)
CV data (first name, last name, qualifications, professional experience, etc.)

Purposes and legal bases

To evaluate your application - Article 6(1)(a) GDPR, Article 9(2)(a) GDPR (if sensitive data is processed)

To prepare for a contractual relationship, where the application is accepted - Article 6(1)(b) GDPR

To prepare for legal defense, where the application is rejected - Article 6(1)(f) GDPR

Storage

After completion of the application process, we will either transfer incoming applications to the personnel file, or, if the application is rejected, delete them after a period of 12 months, in order to be able to answer any follow-up questions to the application.

Third parties

We may provide personal data to:

Processors, such as an HR management platform, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

f) When you are the target of advertising / leads generation

As a company, we are always trying to win new customers for our products and services and maintain relations with existing customers. We therefore collect and process personal data from potential interested parties and their contact persons within the scope of our legitimate interest to expand our customer base. The same applies to the processing of data of current and former customers and their contact persons, whom we would like to encourage through our continued advertising activities to purchase our products and use our services again in the future.

Personal data we collect

Contact data (first name, last name, email address, phone nr)
Professional data (organisational affiliation, position, office location)
Browser data (device-ID, user ID, browser version, etc., LinkedIn URL)
Geolocation data (IP address)

Purposes and legal bases

To contact potential/existing (representatives of) interested parties - Article 6(1)(f) GDPR

To prepare for a contractual relationship, where the application is accepted - Article 6(1)(b) GDPR

To prepare for legal defense, where the application is rejected - Article 6(1)(f) GDPR

Storage

Your personal data is stored for as long as we need to fulfil the respective purpose.

Third parties

We may provide personal data to:

Processors, such as a sales intelligence platform, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

g) When you are recorded (photo or video) at a Wandelbots event

During a Wandelbots event, we take photographs and videos of the event. Hence, when you visit such event, you may appear on one of the photos or video recordings that are taken during the event We want to underline that we do not intend to single out individual visitors. The pictures/videos are meant to provide a general “feeling” of the event. If you do not want to appear on a photo or a video published on our website, LinkedIn or similar media, please notify us.

Personal data we collect

Photographic data (photo, video)

Purposes and legal bases

To make photos/videos - Article 6(1)(f) GDPR

To use photos/videos as promotional material on our LinkedIn page, website, or similar media - Article 6(1)(f) GDPR

Storage

Photos and/or videos that are not used for promotional material, are deleted without undue delay. Promotional material will be stored until it is deemed longer necessary.

Third parties

We may provide personal data to:

Processors, such as photographer, and
Other recipients, such as law authorities in case we are legally obliged to or have a legitimate interest that justifies this data transfer.

International data transfers

Your personal data remains in the EU/EEA.

3. Data subject rights

You have the following data subject rights:

a) The right to access

You have the right to obtain confirmation from us as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the information listed in Article 15(1) GDPR and a copy of this information.

b) The right to rectification

You have the right to request that we correct any inaccurate personal data relating to you without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

c) The right to erasure

You have the right to obtain from us the erasure of your personal data without undue delay if any of the conditions listed in Article 17(1) GDPR are met, unless the exception laid down in Article 17(3) applies to your request.

d) The right to restriction of processing

You have the right to obtain from us the restriction of processing of your personal data if any of the conditions listed in Article 18(1) GDPR are met.

e) The right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, if the processing is based on your consent (Article 6(1)(a) GDPR) or contract (Article 6(1)(b) GDPR). Furthermore, you have the right to request us to transfer this data to another controller.

f) The right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data concerning you which is carried out on the basis of Article 6(1)(f) GDPR. This also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

g) The right to withdraw your consent

You have the right to withdraw your consent to the processing of personal data at any time (if the processing is based on your consent). You can do this without specifying any reason.

h) The right to lodge a complaint with a supervisory authority

Should you wish to contact a supervisory authority regarding your queries about data protection, you may address your concerns and enquiries to the Saxon Data Protection Commissioner. You also have the right to lodge a complaint with the supervisory authority. However, we urge you to first contact us, to see whether we can fix any issues, or take away any concerns you may have.

If you wish to exercise any of these rights, simply contact us at datenschutz@wandelbots.com.

Wandelbots GmbH reserves all rights to make changes and updates to this privacy policy. This privacy policy was created by R.echt Bode Consulting.